Online Helpdesk

1. To create a library PIN click here,
2.  When the library authentication window opens, type in your Student / Staff Number
3. Leave the PIN field blank 
4. Click on the Submit Button
5. When the create PIN window opens, at the bottom of the window:

• Enter your new PIN (consisting of 5 numbers),

• Re-enter your PIN.

• 5 Click on the Submit Button at the Top left of the window

• Should you still experience access problems, contact Library ICT via these channels:

  Tel: +27 15 962 8148 / 8832 

  E-mail: library.systems@univen.ac.za / mutshidzi.mashadzha@univen.ac.za / canndy.mukwevho@univen.ac.za

For detailed instructions on how to create your PIN, please click here